Berkeley Dog Beds – FAQ’s are listed to help you get the best from your dog bed and answer some of the questions we are often asked. If you have another question PLEASE just call us or send us a message – We’re always delighted to help!
Why does my dog always want to sleep on my bed?
Probably because you have a better bed than he has! Our Berkeley Waterproof Orthopedic Dog Bed Mattress has a totally unique construction using individual pocket springs like those found on the best orthopedic mattresses for humans. The layer of pocket springs is sandwiched between thick layers of wool felt and cotton and then wrapped in a practical and protective waterproof cover. You can make our mattress even more inviting by adding one of our Optional Fabric Covers. All this provides a super-comfy dog bed with just the right mix of support, even weight distribution, insulation and cushioning to give your dog the best sleep ever!
I can buy a dog bed mattress for as low as £30 – Why should I buy a Berkeley Waterproof Orthopedic Dog Bed Mattress
All Berkeley dog beds are designed to last. We believe you should only need to buy one bed for your dog (Maybe two if you like our Raised Dog Beds too!) Most dog bed manufacturers and retailers pay more attention to aesthetics and ticket price than comfort, joint support, practicality and durability. These dog beds degrade quickly making them totally ineffective resulting in frequent replacement which costs you far more in the long term. See our section on Lifetime Cost to learn more.
Your mattresses are firmer than other dog beds that we have used in the past – Why?
The Berkeley Waterproof Orthopedic Mattresses is specifically designed to be quite firm in order to provide adequate support for your dog’s spine and joints – Just like your own bed. It’s entirely normal and we’ve yet to find a dog that has not adapted well to his new bed. Our mattresses are 8 inches thick and heavy to provide the best possible insulation from cold flooring. The mattress construction, built around a core of individual pocket springs is designed to maintain its shape over time and provide that all important ‘bounce’ that most other beds don’t have.
Where are Berkeley Dog Beds made?
All Berkeley dog beds are hand-made exclusively in the UK.
Is the Berkeley Waterproof Orthopedic Dog Bed Mattress eco-friendly?
We have tried to use natural materials as much as we possibly can. The two largest constituents of a Berkeley Dog Bed Mattress are wool and cotton. These are great insulators and allow the mattress to ‘breathe’ – helping to keep the mattress warm in winter and cool in summer.
Even the springs in our layer of pocket springs are made of recycled steel.
The layer of wool covering the inner mattress also has natural fire retardant properties eliminating the need for us to use potentially harmful chemical treatments. One reason for using local British suppliers is to help reduce our carbon footprint. Moreover, all of our beds are built to last so they won’t need replacing for a very long time resulting in less landfill.
Why do you only make rectangular shaped Dog Beds?
Dogs, like humans, move around a lot in their sleep. Most dogs will adopt both nesting and sprawling positions during a prolonged sleep. It is critical that your dog’s hips and shoulders are fully supported at all times. Round dog beds look snug and comfy but they can severely restrict freedom of movement and provide uneven support.
Is the Berkeley Dog Bed Mattress waterproof?
Berkeley Dog Bed Mattresses are designed to always be used in conjunction with our Waterproof Covers for full protection. These are made of a 100% waterproof material. Soiling can easily be removed with the mattress in situ by simply wiping down with a damp cloth or hosing the affected area. As a sensible precaution, please avoid submersing any part of the mattress in water and be careful about directly exposing the seams to pressurised water. We recommend the regular inspection of the waterproof cover as the fabric can break down over time due to scratching, excessive temperatures, frequent washing etc. which can affect the waterproofing capability of the cover. Replacement covers are readily available to order online.
Our waterproof covers can be routinely kept clean by simply wiping over with a damp soapy cloth or a non-bleach based proprietary cleaner. The covers can be hosed down if necessary.
Please be careful to avoid water ingress at the seams and opening on our waterproof mattress covers. For very heavy staining the cover can be washed at 30 degrees centigrade on a gentle wash cycle. We recommend the use of Nikwax products as biological detergents will break down the waterproof backing over time. Please do not use fabric softener in the wash. Please do not tumble dry. Dog hairs tend not to stick to this fabric but it is wise to give the cover a thorough brush down to remove any dog hairs / dried mud etc. prior to placing in your machine – Our Dog Hair Removal Brush is ideal for this job! Air dry the cover fully before refitting it.
Can I use my mattress without the waterproof cover?
Our Waterproof Mattress Cover is designed to provide an impervious barrier to help protect and preserve the mattress from moisture, fleas, dust, mould etc. We do not recommend using our mattress without this cover or fitting a fabric outer cover directly over the cotton drill cover.
How should I clean the Fabric Mattress Covers and Non-Slip Polar Fleece Pads?
Our fabric covers and pads can be machine washed on a 30 degrees centigrade gentle wash cycle. Please do not tumble dry. Please do not use fabric conditioner. The fabric mattress covers should be re-fitted whilst slightly damp. Please do not expose directly to a heat source such as a radiator for drying. We recommend the use of Nikwax products in lieu of regular washing detergents.
How practical are your fabric covers?
Dogs put any fabric through hell. Many dog beds have fabric covers made of cotton or man-made material primarily designed for curtaining or dress-making applications. These can look great but simply cannot withstand the rigours of sustained scratching and regular machine washing.Our Deluxe Fabric Covers are upholstery-grade fabrics that meet every British Standard covering durability, colour fastness and tear strength. We subject these fabrics to the Martindale Wear Test. Our Deluxe covers range from 40,000 to 80,000 rubs making them extremely tough and hard wearing as well as stunning to look at. When choosing our fabric range we also took into account factors such as the closeness of the weave of the fabric to reduce the incidence of snagging on sharp claws, the wicking qualities of the fabrics to disperse moisture, ease of washing and quick-drying and the warmth and ‘snuggle’ qualities of the materials used.
What is a Martindale test?
The Martindale test is a measure of the durability of a fabric. The tests are undertaken on upholstery fabrics to check their suitability for various uses – i.e. decorative chairs, heavy-traffic areas or commercial furniture. The test is also known as the ‘rub test’, and tests for abrasion resistance.
Test results are given as a score of 1000’s of rubs or cycles, and the higher the number is, the more suitable the fabric is for heavier useage. Fabrics are categorised depending on their test results.
Grading varies from ‘Light Domestic’ at 10,000 to 15,000 rubs to ‘Heavy Duty’ at 25,000 to 30,000 and ‘Commercial’ at 30,000+ rubs.
A Martindale test is for abrasion only. There are many other factors that can affect the wear and tear of upholstery on a piece of furniture, including chemicals used in washing the fabric, UV exposure, embedded dirt etc.
How should I clean and care for my Berkeley Dog Bed Mattress?
You can vacuum your Berkeley Mattress (with the outer cover removed) to remove dust and dirt. For spots, you can use baking soda. Put the baking soda on the soiled area. Let it sit for about 15 minutes. Vacuum the baking soda off, and repeat as needed. Airing the mattress out will also help to keep it fresh and clean. Avoid soaking the mattress in any way. Turn the mattress periodically to ensure even wear.
Are Berkeley Waterproof Orthopedic Dog Bed Mattresses chew-proof?
No. Whilst we have taken every precaution to design and build our Berkeley Waterproof Orthopedic Mattress to be as durable and long lasting as possible it is virtually impossible to protect against chewing. Our waterproof covers are made of very tough material and it is stitched with a virtually unbreakable thread so the chances are that your dog will lose interest before any major damage is done. Nevertheless, we make no promises when faced with an ardent chewer! All puppies chew during their teething period – It’s perfectly natural. With our own puppies we always use our Raised Day Beds during this teething phase as the steel tube construction is less vulnerable to chewing. We then introduce the Berkeley Mattress once the puppy starts to mature and the urge to chew fades. (See Hints & Tips for more useful advice)
How easy is the Berkeley Raised Dog Bed to assemble?
Our Raised Dog Beds are made to our own unique design so that they can be assembled or packed away in seconds by one person.The frame simply slots together without the need for fiddly screws or bolts. The cover slides over the cross bars and is held firmly in place with tough Velcro strips. No more wrestling trying to fit a tight cover!
Can I keep my Berkeley Raised Dog Bed outside?
The frame of our day bed is zinc-plated to reduce the chances of rusting and the fabric cover is tough and waterproof. Nevertheless, we do not recommend that our Raised Dog Bed is continually exposed to rain and sun as this will slowly degrade the product over time. A periodic wipe-over of the frame with a mineral oil paying particular attention to the rod sockets is recommended to prevent corrosion.
What size Dog Bed should I get for my dog?
Measure your dog’s height to the top of his shoulders and his length from his chest bone to the base of his tail. Then allow around 6 inches to these dimensions to give a guide to the best bed size for optimum comfort. If in doubt, always choose a larger bed size. See our Size Chart to find the best bed for your dog.
Do your dog beds have a Guarantee?
To give you peace of mind our dog beds are subject to a 5 year Guarantee from date of purchase against any / all defects in materials or workmanship. Whilst we choose all our fabric materials very carefully to ensure maximum durability you should expect general wear and tear to occur. As such our waterproof and other fabric covers are excluded from this guarantee but we do hold a full range of replacement covers in stock for purchase.
Our guarantee excludes general wear and tear, neglect, abuse, inappropriate use or any damage deemed by us to have been caused by chewing, ripping, excessive abrasion or failure to follow our cleaning guidelines.
If you are dissatisfied in any way with one of our products please contact us and we will, in good faith, try to rectify the problem. It is in our interests to ensure that you remain fully satisfied with your purchase from us.
How can I order from you?
It’s easy! You can order our products at any time using our online shop or we would be delighted to help you place an order or answer any questions you might have via e-mail – firstname.lastname@example.org or by telephone – 01264 861143.
Can you ship internationally?
Of course! Please get in touch with us so that we can advise the best and most cost-effective way to send our products to you.